se365 Terms & Conditions

1General Provisions

se365 is an online gaming platform that offers slot games, live casino, cricket betting, and various other gaming entertainment for users in Bangladesh. These Terms and Conditions ("Terms") form a legal agreement between se365 ("we", "our", "platform") and each registered user ("you", "member").

These Terms must be read alongside our Privacy Policy, Responsible Gaming guidelines, and any promotional terms — not just this page alone. In the event of a conflict, these main Terms shall take precedence.

2Eligibility & Registration

2.1 Age Requirement

To open an account and play on se365, you must be at least 21 years old. Registration by minors is strictly prohibited. This platform is operated exclusively for those aged 21 and above.

2.2 Account Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information is a breach of these Terms and may result in account closure. Each person may hold only one account.

• Only one account per user is permitted.
• Creating multiple accounts from the same device, IP address, or payment method is prohibited.
• Any changes to account information must be reported to our support team immediately.
• You must register in your own name; opening an account on behalf of another person or a third party is not allowed.

2.3 Identity Verification

se365 may request identity verification (KYC) documents at any time. Failure to provide a national ID, passport, or other accepted documents in a timely manner may result in the temporary suspension of your account.

3Account Security

It is your responsibility to keep your username and password completely confidential. Any unauthorised access to your account must be reported to us at [email protected] as soon as you become aware of it.

• Use a strong password and change it regularly.
• Do not share your login details with anyone else.
• If you log in on a public or shared device, make sure to log out at the end of your session.
• If you notice any suspicious activity, notify our support team immediately.

se365 will never ask for your password via email or chat. Any such request is fraudulent and should be reported to us without delay.

4Deposits & Withdrawals

4.1 Deposits

The minimum deposit amount on se365 is ৳200. Accepted payment methods on the platform are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). Transactions must only be made from a payment account or bank account held in your own name.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. se365 generally processes withdrawals within 1 hour. Withdrawals must be made using the same method that was used for the deposit.

4.3 Transaction Security

All financial transactions are secured with SSL encryption technology. se365 reserves the right to review suspicious or unusual transactions and may temporarily hold and investigate them if necessary.

9Intellectual Property

All content on the se365 platform — logos, designs, graphics, text, software, and other elements — is protected under intellectual property law. This content may not be reproduced, distributed, or used for commercial purposes without the explicit written permission of se365.

The intellectual property of game content belongs to the respective game providers (such as Pragmatic Play, JILI, PG Soft, etc.) and their own terms apply.

10Privacy & Data Protection

se365 places great importance on the privacy of your personal information. Full details of how we collect, store, and use your data can be found in our Privacy Policy.

• Your personal information is used solely for the operation of the platform.
• Data is kept secure using modern security technology including SSL encryption.
• Your information is not shared with third parties except where required by law.
• Even after account closure, certain data may be retained for a defined period for regulatory purposes.

11Limitation of Liability

se365 makes every effort to provide its services without interruption and free from errors. However, our liability is limited in the following circumstances:

• Losses caused by internet disconnection, server downtime, or technical issues on the part of third parties.
• Losses resulting from the inadvertent disclosure of account credentials by the user.
• Service disruptions due to unavoidable circumstances (force majeure).
• Delays in third-party payment gateways or banking services.

12Account Suspension & Closure

12.1 Closure by se365

se365 reserves the right to temporarily suspend or permanently close any account for any of the following reasons:

• Breach of any clause of these Terms.
• Fraudulent or suspicious activity.
• Providing a false identity or information.
• Failure to complete identity verification.
• Failure to meet the age requirement.

12.2 Closure by the User

You may close your account at any time by contacting our support team. Any valid withdrawable balance will be returned before the account is closed, though bonus-related conditions will still apply.

13Changes & Updates

se365 reserves the right to amend these Terms at any time. For significant changes, we will post a notice on the platform or inform you at your registered email address.

Continued use of the platform after any changes will be considered acceptance of the revised Terms. We therefore recommend visiting this page regularly.

14Contact & Dispute Resolution

14.1 Contact

For any questions or complaints regarding these Terms, please contact our support team:

• Live Chat: Available 24/7
• Email: [email protected]
• Support is available in both Bengali and English.

14.2 Dispute Resolution

Any dispute will first be addressed through our customer support. If it cannot be resolved through support, both parties will mutually agree to settle the matter through a mediation process.

In the case of a dispute, se365's decision will be considered final, however the user will always have the right to a fair hearing. To submit a complaint, contact us via live chat or email.